Square Music Company Return Policy
We thank you for shopping with Square Music Company. Products offered on our site are new and inspected prior to shipping direct to you.
• For new instruments and gear please review information and specifications provided to ensure that you know what you are buying.
• We also encourage you to utilize the sizing charts provided with each apparel item. They give you detailed size dimensions for deciding what size to choose.
If you have any questions prior to purchase please CONTACT US.
All Sales Final
We do not accept returns or exchanges except for the following.
• If the item is defective
• If the item does not match its description
If you receive a defective item, please contact us within 7 days by email to firstname.lastname@example.org with details of the product and the defect. We will contact you with further instructions and a shipping address via email.
Upon receipt of the returned product, it will be fully examined and we will notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect.
If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.